Shipping & Returns

Production & Shipping

Your order begins production as soon as it is placed. Production can take 2-5 business days, and orders are shipped when production is complete and quality inspection is completed. 97.66% of our orders are shipped within 5 business days. More than 50% of our orders are shipped within 3 business days or fewer.

Estimated shipping time in the US is 5-8 business days.

Order Never Arrived

If your order hasn’t arrived by the expected delivery date, please let us know. If the shipping address you entered was correct, get in touch with us at orders@commoncreedhats.com and provide us your order number. We will work to resolve the issue.

Return Policy

We will accept returns for damaged or defective items up to 14 days after your order date. You will be responsible for return shipping costs, and the return or exchange will be processed once your items are received. The item you are returning must be unused and in the same condition you received it and must be in the original packaging.

Damaged or Defective Items

We stand behind the quality of our products and the work of our production partners. If an order arrives damaged, or the design appears to be off (misalignment, discoloration, or another error) then please get in touch with your order number and a picture of the product within 14 days of receiving the product. We will do our best to ship out a corrected product right away.

Additional return instructions are provided when return is requested.